Contact details

• Store: zorevica
• Email: [email protected]
• Phone:
• Address: SO 4/90/46 LACH TRAY,Phường Hàng Kênh,Lê Chân,HAI PHONG, Viet Nam
• Website: zorevica.com

Hours and response time

Support hours: Monday–Friday, 09:00–16:00 GMT+0. We typically respond within 1–2 business days. Messages sent on weekends or holidays are handled on the next business day.

How we can help

• Order status, tracking, and delivery questions
• Personalization spelling or engraving options before production starts
• Shipping destinations, flat-rate shipping, and estimated timelines
• Shop-error issues on personalized kitchen gifts
• Care tips for rattan, towels, boards, spoons, and mugs
• Payment, refund timing, and invoice questions

For faster help, include your order number and a short description of the issue. Approved returns, when applicable, should be sent to SO 4/90/46 LACH TRAY,Phường Hàng Kênh,Lê Chân,HAI PHONG, Viet Nam.